I was looking a job on Yahoo hot-Job And I choose a Hardware Repair Technician. Because I like that area and have a skill in that area. The job tha I choose it was.
Hardware Repair Technician: VM Services (Venture Manufacturing)
Job ID VIPColor
Company Name VM Services (Venture Manufacturing)
Job Category Engineering/Architecture; Technology
Location Newark, CA
Position Type Full-Time, Employee Experience 2-5 Years Experience
Date Posted May 1, 2008 (Reposted May 20)
Summary:
The main duties are the repair, test and quality control of all hardware products sold by VIPColor technologies. Will use software to track repairs and test equipment. Product range mainly, but not limited to, digital imaging equipment. Candidate must be able to work well in a team as well as under limited supervision.
Essential duties and responsibilities (other duties may be assigned)
· Interface with technical sources (hardware and software) to feedback issues, additional features or bugs as they come across them in their day to day work.
· This position will be office based
· Will need to be able to talk with customers on issues regarding the printers they are working on to clarify issues and also discuss repaired carried out.
· May be needed to offer some phone support to customers on hardware that they are working on.
Competency: To perform the job successfully, an individual should demonstrate the following competencies.
· Motivation- Candidate must be self-motivated, able to function in a team and with minimal supervision.
· Customer interaction- ability to manage difficult or emotional customers, quick to respond to customer needs, meets commitments.
· Team Work - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest.
· Oral Communication - Speaks; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
· Written communications - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
· Technical ability – Able to understand technical and software concepts and use them in their function whether interacting with other technical people or with non technical people through email, phone, written or oral interaction.
· Organisational skills – must be organised, structured and work to deadlines.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Any printer, fax or copier repair and service experience is preferential.
Education/Experience:
Fourth year college or university program certificate in engineering; or two to four years related experience and/or training; or equivalent combination of education and experience. Support, repair or faultfinding experience on hardware such as laser printers in network environments or similar would be preferable.
Language Ability:
Ability to read, analyze, and interpret common electronic, mechanical and technical information. Ability to respond clearly and concisely to inquiries or questions from customers and staff.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word software, and Excel software.
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